🌐 Utility & Internet Setup Options for Furnished Apartments
🔹 Basic Policy
Tenants are generally responsible for signing individual contracts for the following utilities:
- Water
- Electricity
- Gas
- Internet
🔹 If You Prefer Support
If you find it difficult or troublesome to sign these contracts by yourself (especially in Japanese), XROSS HOUSE offers the following optional support plans:
1. Lifeline Inclusive Plan
XROSS HOUSE signs the water, electricity, and gas contracts on your behalf.
- Fixed monthly fee: ¥15,000 (tax-exempt)
- We handle contract sign-up and cancellation procedures
- We attend on-site for gas inspections and activation
- If your actual monthly utility usage exceeds ¥15,000, you will be responsible for the difference (e.g., if usage is ¥20,000, you will be charged an additional ¥5,000)
- Internet service is not included and must be arranged separately
2. Utility Support Service
This plan is designed for customers living overseas or those requiring foreign language assistance.
- The agency handles contracts for water, electricity, gas, and internet
- One-time agency fee: ¥5,500 (tax included)
- No refunds are given if move-in or transfer is cancelled
- Monthly utility fees must be paid directly to each utility provider
