What is Cross House? What kinds of properties do they handle?
Cross House is a rental service for young people that allows them to move into furnished apartments with appliances included, keeping initial costs down.
Primarily operating in Tokyo, this company offers shared houses and 1R apartments, characterized by fixed rent that includes utilities and Wi-Fi. It's used by a wide range of people, including students, working professionals, and foreigners, and offers flexible contracts from short-term to long-term. For those prioritizing affordability and convenience, it's gaining attention as a cost-effective option.
Here, we will provide you with detailed information about Cross House.
Basic information about the operating company and property types
Cross House is operated by Cross House Co., Ltd., a real estate company that provides shared houses and furnished apartments mainly in Tokyo.
Many properties offer zero upfront costs, no security deposit or key money, and are suitable for short-term stays. Main property types include fully private shared houses, dormitories with multiple residents sharing rooms, and private 1R apartments. All properties come furnished with appliances, and Wi-Fi and utilities are often included in the rent, making them attractive for those who want to move in quickly while keeping costs down.
Cross House's user base and geographical expansion
Cross House's main users are young people in their 20s and 30s, international students, and job seekers who have moved to Tokyo from other regions—in short, anyone looking for easy accommodation. It's popular not only with working adults but also with students and foreigners, and the application process is relatively easy.
The properties are mainly located in Tokyo's 23 wards, but also extend to Kanagawa, Chiba, and Saitama prefectures, making them suitable for those who want to start living in the city center at a reasonable price. Many properties are located near train stations, and their convenient location for commuting to work or school is highly valued.
What's behind the intriguing comments being sent to Cross House?
While Cross House properties are attractive due to their low rent and zero initial costs, some reviews express concerns. These concerns stem from issues such as the sanitary condition of common areas, resident behavior, and the age of the buildings.
Especially in shared housing, where multiple people live together, even with regular cleaning, the frequency of dirtiness can vary depending on the residents.
Not only does the management company, Cross House, handle things well, but the residents' awareness of rules and morals also greatly influence the living environment, so careful consideration is necessary when choosing a property.
Common areas (kitchen, toilet, shower)
One of the main reasons why a shared house might feel "dirty" is the environment of the common areas. Due to the nature of a shared house, the kitchen, toilets, and shower rooms are used by multiple people every day, so even though they are cleaned regularly, dirt can become noticeable.
Since dirt and odors in the bathrooms and kitchens directly impact the quality of life, it's important to check the usage of common areas and the management company's cleaning system before moving in.
At Cross House, we also perform regular cleaning to ensure that our properties remain clean and tidy.
Residents are not following the rules for garbage disposal.
In shared housing, there is a high turnover of residents, and a certain number of people do not follow manners or garbage disposal rules, which is a problem. Leaving personal belongings in common areas or not putting out garbage at the designated time can lead to a deterioration of the living environment.
Furthermore, in properties with many foreigners or short-term residents, differences in lifestyle habits can easily have an impact, requiring the management company to issue warnings and strictly enforce house rules. Cross House properties have their own unique house rules in place to ensure that each resident can live comfortably.
Some properties are older or have varying levels of maintenance.
Cross House handles older properties in order to offer reasonable rents. Therefore, some properties may show signs of age in their interiors and facilities, which can affect the overall impression.
To live with peace of mind, it's important to check the age of the property and its maintenance status beforehand, and to inspect its specific condition through viewings and photos.
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Actual customer reviews and experiences of people who "had some concerns"
Regarding Cross House, we have received various opinions from actual residents regarding the use of common areas and hygiene.
On X (formerly Twitter), Yahoo! Answers, and review sites, you can find comments such as "there are differences in the level of cleanliness" and "it was more worn than I expected."
Because there is variation in the lifestyles of residents and the management of the properties, there is a mix of positive and negative reviews, but it is a source of information that you should check beforehand.
We'll introduce comments from X (formerly Twitter), Q&A sites, and review sites.
On social media and message boards, many candid opinions from people who have actually lived there are shared. For example, on X (formerly Twitter), there were posts such as "The kitchen looked used" and "I was concerned about the cleanliness of the toilet."
On review sites, ratings vary from property to property, and impressions can change depending on the user's perspective and expectations. Comparing multiple reviews can help you choose a property that suits you.
Comments regarding the cleanliness of showers and toilets
Some Cross House properties have received feedback that they would appreciate it if the shared shower rooms and toilets were kept a little cleaner.
In particular, in properties where common areas are frequently used, signs of wear and tear tend to linger, and depending on the timing, the level of hygiene may be inconsistent. Since these opinions depend not only on the property's cleaning system but also on the manners and usage of the common areas among residents, checking the management status of the common areas in advance can provide peace of mind.
Personal experiences regarding dust, insects, and odors in rooms
We've received feedback about initial impressions of living in a shared house, such as "I was bothered by the dust" and "I saw small insects." Before moving into a shared house, it's a good idea to thoroughly check the condition of the room through viewings and photos, and be prepared to clean or take measures yourself as needed. This will make your living experience more comfortable.
Checkpoints to avoid "dirty properties"
To avoid "dirty properties" with Cross House, thorough inspection and information gathering before moving in are essential. The cleanliness of common areas and the maintenance system for facilities directly impact a comfortable living experience.
By checking key points during viewings, defining criteria such as whether a property is new or recently built, and utilizing word-of-mouth and reviews, you can more easily choose a property with good hygiene. Gathering as much information as possible beforehand is crucial to prevent regrets after moving in.
Places you should always check during a viewing (common areas and bathrooms)
When viewing a property, be sure to check not only the size of the rooms and the furniture, but also the cleanliness of the common areas.
Kitchens, toilets, and shower rooms are particularly prone to causing dissatisfaction in daily life. Checking for dirt, odors, and mold can help assess the quality of maintenance. Additionally, checking whether personal belongings are left in common areas can provide insight into residents' manners and the overall management system.
Choose a newly built, recently constructed, or house-supported property.
To avoid "dirtiness," it's effective to prioritize newly built or recently constructed properties. If the building itself is new, there's a higher chance that the interior and facilities will be kept clean, allowing for a more comfortable living experience.
Furthermore, if the property has a house supporter on-site or patrolling, cleaning of common areas and handling of problems will be smoother. Check the management system and support details on the official website to determine if hygiene is a priority.
Pre-checking property photos, Google reviews, and ratings.
It is also very important to check online information before signing a contract. Property photos can give you a good idea of the actual cleanliness and condition of the facilities. Furthermore, by using Google Maps reviews and reviews on X (formerly Twitter) and bulletin board sites, you can see what actual residents thought of the place, such as whether it was "dirty" or "comfortable."
Negative feedback, in particular, can be valuable information for making decisions that help avoid mistakes.
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How to deal with a situation where you find your apartment dirty after moving in.
Even if you find the apartment dirtier than you expected after moving in, you can restore a comfortable living environment with the right actions. The first step is to contact the management company, explain the situation, and request cleaning and improvements. You can also move to a different property if you wish. In addition, you can improve your comfort level by cleaning and tidying up yourself. It's important to take action early rather than enduring the situation to prevent problems.
Here, we will explain how to deal with each of these issues.
The reality of contacting the operating company and handling complaints
If you notice any dirt or unsanitary conditions, first contact the Cross House management company. By explaining the situation via email or their inquiry form, they may be able to dispatch cleaning staff or take corrective measures.
However, the speed and thoroughness of the response can vary depending on the property and situation, so including specific photos will help expedite the process. Early contact is the quickest way to see improvements.
Take advantage of the free transfer system to other properties.
Cross House offers a system where, if you are dissatisfied after moving in, you can move to another property free of charge, subject to availability. By utilizing this system, you can escape from a property that you find "dirty" or "unsuitable" and change to a comfortable living environment that suits you.
Since there are no initial moving costs, the financial burden is also minimal. The key is to consult with the support desk and take action as soon as possible.
As a self-defense measure, make an effort to clean your own room and common areas.
One effective measure that residents can take themselves is to regularly clean and tidy up. By frequently cleaning not only your own room but also common areas such as the kitchen and bathroom, it becomes easier to maintain a comfortable environment.
Furthermore, keeping cleaning supplies readily available and sharing cleaning rules among residents can help prevent problems. Small efforts can be key to creating a greater sense of comfort.
Cross House's good reputation and advantages
While some people have commented that Cross House is "dirty," many residents have left positive reviews. Here, we'll introduce the good reputation and advantages.
The appeal lies in the low rent and the fact that utilities are included.
The biggest appeal of Cross House is its incredibly low rent, starting from just over 30,000 yen per month. Furthermore, utilities and Wi-Fi are included in the fixed monthly fee, allowing you to live without worrying about additional costs.
Many properties do not require a security deposit, key money, or brokerage fees, significantly reducing initial moving costs. They are popular among students, young people looking for jobs, and foreigners who are concerned about expenses, as they offer a low-cost and safe living environment.
Elements that provide a comfortable living environment
Cross House prioritizes creating a comfortable living environment. All properties come furnished with furniture and appliances, making it easy to start living there immediately without any hassle. Private rooms have locks, ensuring privacy. Wi-Fi is also available, making it suitable for working from home.
Furthermore, some properties have house supporters who patrol the premises, ensuring that cleaning and resident disputes are handled properly. These properties prioritize cost-effectiveness while also offering features that allow residents to live with peace of mind.
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Disadvantages and points to note about Cross House
Cross House is popular for its good cost performance, but there are also disadvantages that become apparent after actually moving in. In particular, reviews regarding the cleanliness of common areas and the behavior of the residents are prominent. Due to the nature of a shared house, there is a possibility of trouble between residents, so a certain level of rule-following and self-protection is required for a comfortable life.
It's important to carefully check reviews and property information beforehand and understand any potential pitfalls before considering moving in. This chapter will discuss the disadvantages.
Cleaning status of common areas
A common complaint about Cross House is the inconsistency in the frequency of cleaning and the overall hygiene of the common areas. Kitchens, toilets, and showers, in particular, are used by multiple residents and tend to get dirty easily; inadequate cleaning can lead to unpleasant experiences.
While some properties offer regular cleaning, in other cases, it's left entirely up to the residents. Checking the cleaning frequency and who is responsible for cleaning before moving in can help avoid regrets.
The level of civility among residents and the potential for trouble
One of the downsides of Cross House is the low moral standards of its residents and the increased risk of problems.
Troubles can arise between residents due to issues such as littering common areas, not following garbage disposal rules, and making noise at night. This is especially true in properties with high resident turnover, where it becomes difficult to maintain a consistent sense of manners.
Before signing a contract, it's wise to check reviews and choose a property with a well-established management system and clearly stated house rules.
Is Cross House "dirty"? Conclusion and opinion
While some people say Cross House properties are "dirty," not all of them are unsanitary. In reality, there are significant differences depending on the cleaning system of the property, the manners of the residents, and the age of the building. Although they offer the advantage of being inexpensive and easy to live in, choosing the right property is crucial if you are looking for comfort.
By utilizing reviews and viewings, and choosing a property that maintains a clean living environment, you can achieve a life with fewer complaints.
How should we understand the background of a bad reputation?
The negative reviews of Cross House, such as "dirty" and "poorly managed," stem from insufficient cleaning of common areas and disputes among residents. One reason for this is the high turnover of residents due to the low cost and ease of renting, which makes it difficult to enforce proper etiquette.
Furthermore, because many of the properties are older, their appearance and facilities may be perceived as "dirty." Understanding these factors will help you avoid being swayed by misinformation and enable you to choose a property that suits you.
Choosing the right property is crucial for comfortable living.
Choosing the right property is key to a comfortable life with Cross House. Newly built or recently constructed properties, as well as those with resident house supporters, tend to be well-maintained and clean. Additionally, checking reviews and Google reviews from current residents can give you a good idea of hygiene and potential problems beforehand.
Choosing a shared house not just based on low rent, but also considering factors like cleanliness and management, will make it easier to achieve a comfortable living experience.
FAQ
We've compiled answers to common questions that people have when considering Cross House. Understanding the answers to these questions will help prevent problems and dissatisfaction after moving in. Please refer to the following FAQs to ensure a smooth start to your new life.
Are there any pet-friendly properties?
Generally, most of Cross House's share houses do not allow pets.
In shared-type properties, there are many common spaces shared with other residents, so pet ownership is restricted to prevent problems such as allergies and noise. However, some properties, such as furnished apartments, may allow pets. If you want to keep a pet, it is important to inquire in advance to check if there are any properties that can accommodate pets.
How often should it be cleaned?
The cleaning frequency for Cross House properties varies depending on the property, but in most cases, common areas are cleaned about once or twice a week.
However, not all properties have regular staff inspections; some rely on residents to clean them themselves. Checking the cleanliness during viewings and reading reviews is crucial to determining if a property is well-maintained.
If you want a clean living environment, choose a property with a well-established cleaning system.
What is a House Supporter?
A House Supporter is a management and support staff member assigned by Cross House.
They regularly patrol properties, checking the cleanliness of common areas and providing initial responses to any problems. They also play a role in preventing disputes between residents, thus enhancing a sense of security. Since they are not assigned to all properties, it is recommended to check in advance whether a supporter is available.
How are mixed-gender properties in terms of hygiene?
Cross House offers many co-ed share houses, but many people have concerns about hygiene. The impression can vary greatly depending on how the common areas are used and how clean they are.
Whether you can live comfortably depends on regular cleaning by the management and the good manners of the residents. There are also women-only properties available, so those who are concerned can choose a women-only house for peace of mind.
Regarding move-in conditions and contract
Cross House offers attractive and flexible contract terms, including no guarantor required, short-term stays permitted, and online contract options. The age limit is generally between 18 and 39 years old, making it an accessible environment for students, young professionals, and foreigners.
Contracts are available for as short as one month, making it easier to start than renting. Contract details and renewal conditions vary depending on the property, so be sure to check the details in advance.
Summary | Avoid "dirty" properties. Put these tips for choosing a comfortable property into practice.
While it's true that some people find Cross House properties "dirty," not all of them are unsanitary. To find a comfortable living environment, it's important to thoroughly check the cleaning system, resident manners, and age of the building for each property beforehand. Checking the common areas during viewings and researching real opinions from residents through word-of-mouth and reviews will help you choose a property you won't regret. Even in cost-conscious share houses, you can achieve a clean and safe living environment if you gather information and make informed decisions.
