For furnished apartments, we generally ask tenants to enter into individual contracts for water, electricity, gas, and internet.
(There are some exceptions, such as properties with free water and properties that are all-electric.)
However, if you find it troublesome to sign the contract yourself, or if you are a foreign national and find it difficult to sign the contract in Japanese, we have prepared the following plans, so please consider them.
Regarding the Internet, we have introduced e-SIM sales companies at the end of the page.
If you have a SIM-unlocked mobile phone, please consider this.
Lifeline inclusive plan
In this plan, water, electricity, and gas contracts are signed in Cross House's name, and tenants pay a fixed monthly fee of 15,000 yen (tax-exempt) to Cross House. Cross House will handle all procedures, including contract and cancellation procedures when moving in and out, and being present when opening and canceling services.However, please note that if your monthly usage amount exceeds 15,000 yen, you will be responsible for the excess amount.
(For example, if the usage amount is 20,000 yen, the excess amount of 5,000 yen will be charged to the resident.)
<Notes>
*The Lifeline Included Plan does not include internet. Please make your own internet contract.
Lifeline Replacement Plan (for Japanese residents)
Cross House is affiliated with a service provider that handles lifeline contracts.It is free to use, so if you are interested, please let us know.
<Notes>
*Propane gas is not supported.
*The person named on the contract must cancel the contract when moving out.
*Monthly payments are made to each lifeline company.
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Introducing the e-SIM service
Cross House has partnered with an e-SIM sales company, so we would like to introduce the services we offer.An e-SIM is a SIM card that is built into your smartphone, eliminating the need for a physical SIM card.
This means there is no need to hand over the SIM card, so you can purchase it online and start using it straight away.
However, this offer is only available to those who have SIM-unlocked mobile phones.
Some mobile phones cannot be used even if they are SIM-unlocked, so please check the URL below.
If you wish, you can purchase it from the URL below.
Japanese: https://www.fobi.co.jp/xross-house
English：https://www.fobi.co.jp/en/esim-xrosshouse
* Purchases can only be made by credit card.
*You can make a purchase even if the credit card name is not your own.
Cross House only introduces sales companies,
For product inquiries, please contact us at the address listed below.
Please note that Cross House will not be able to respond to any inquiries, so thank you for your understanding.
Sales company: Frontier BI Co., Ltd.
・Email: support@fobi.co.jp
