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Is Leopalace 21's reputation true? We explain the reviews, pros and cons, and the characteristics of people who are suitable for it!

Last Modified:2025.05.19

Does Leopalace really have a bad reputation? This article thoroughly explains the disadvantages, such as "thin walls" and "high rent," as well as the advantages, such as "furniture and appliances included, low initial costs," and "no guarantor required, making it easy to sign a contract." It also includes information on who is and isn't suitable for Leopalace, as well as answers to frequently asked questions. Here are some real reviews and things to be aware of before signing a contract.

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What is Leopalace? Basic information and features

Leopalace21 Corporation is a major real estate company that operates furnished rental properties throughout the country.

It is especially popular among young people who are starting to live alone, people who are transferred, and people who are staying for a short period of time, and is attractive for its "low initial costs" and "easy contract". Many properties do not require a deposit, key money, or brokerage fee, so you can move in at a low cost. In addition, since all properties are managed in-house, it is easy to deal with equipment problems. Since the entire process from searching for properties via the internet or app to signing a contract can be completed online, even if you live in a rural area, you can easily find a room in the city.

Here we will explain the features of Leopalace.

Shared apartment with furniture and appliances

A major feature of Leopalace is that it mainly offers properties equipped with furniture and appliances, such as refrigerators, microwaves, washing machines, and beds.

It is popular among people who want to start a new life immediately because it significantly reduces the hassle and expense of moving. Especially for short-term stays, sudden job transfers, and the initial stages of living alone, a major benefit is that you can reduce the cost of purchasing home appliances. Many of them are shared apartments, which are cost-effective while still maintaining a private space.

No deposit or key money required, reducing initial costs

In many cases, Leopalace properties do not require a deposit, key money, or brokerage fee, allowing you to significantly reduce your initial costs.

While moving into a typical rental property requires a fee equivalent to several months' rent, Leopalace significantly reduces the financial hurdles involved in moving. In addition, the property is fully furnished with furniture and appliances, eliminating the need to purchase new items. This is especially appealing for students, new members of the workforce, and people working away from home who have limited initial funds.

A wide range of properties available nationwide

Leopalace has a wide range of properties throughout Japan, covering both urban and rural areas. Therefore, even if you suddenly need to move due to a job transfer or going to school, it is easy to find a property in your desired area.

The large number of properties means you have plenty of options, so you can choose a room based on location, budget, facilities, etc. You can also check the availability of rooms nationwide online, making it easy to search for a property even from afar.

Leopalace's bad reputation, reviews and disadvantages

While Leopalace21 offers benefits such as convenience and cost, it also has many negative reviews from users.

Typical disadvantages include problems with the living environment, such as "thin walls and noise issues," "rent seems too high," and "LeoNet connection speeds are slow," as well as "the quality of management," "past poor construction," and "disputes between residents."

There are many things you can only find out after actually living there, so it's important to check reviews beforehand. Here are the disadvantages of each.

Thin walls and lots of noise issues

There are many complaints online that "Leopalace's walls are thin," and in particular in wooden or lightweight steel-framed properties, there are cases where neighbors' conversations, television sounds, shower sounds, etc. can be heard on a daily basis. This can disrupt sleep at night and can be a major stressor for people who are sensitive to everyday noises. Poor soundproofing is a point that you should always check when choosing a property.

If the building structure or soundproofing measures are insufficient, it may be difficult to live comfortably.

Rent is high compared to the facilities

Although Leopalace is convenient because it comes with furniture and appliances, the rent can be set a little higher than other rental properties of the same size and location. There are many reviews saying that "Leopalace has high rent," and some people feel that the cost performance is poor considering the grade of the facilities and the age of the building.

In particular, if you plan to live there for a long period of time, the total cost may be higher, so it is important to choose a property that takes into account its characteristics as a short-term property.

The communication speed of LeoNet (Internet line) is slow

Leopalace's dedicated Internet service, "LeoNet," is offered free of charge or on a flat-rate basis, but there have been many complaints about its slow connection speeds.

This can be especially frustrating when using it for data-intensive purposes such as watching videos, teleworking, and online games. There are also many reviews saying that LeoNet's connection speed is slow, and you may have to take the trouble of setting up a separate internet line yourself. If you are particular about your internet environment, you should check in advance.

Dissatisfaction with the management company and staff

The reputation of Leopalace's management system is also mixed.

Some customers have said things like, "The staff are slow to respond," "I can't get through on the phone," and "They're dishonest when you encounter a problem."

Because all properties are managed centrally, the quality of support may vary depending on the area. It is important to read the experiences of actual tenants and make a careful decision before moving in.

There have been problems with poor construction in the past

In 2018, Leopalace was found to have poorly constructed parting walls, which developed into a social issue. In some properties, defects in fire resistance were found, forcing many residents to temporarily evacuate. As a result, concerns about safety remain. Although improvements are said to be underway, it is best to check in advance to see if any of the properties are affected.

Is it easy for resident disputes to occur?

Some people say that some Leopalace properties are prone to trouble between residents. Because the walls are thin, it is easy for everyday sounds to leak out, and nervous or rude residents can cause problems with noise, garbage disposal, and how to use the shared spaces.

One reason is that the low prices of these properties have led to a diverse range of customers. It is a good idea to check out reviews of the property and the neighborhood before moving in.

Leopalace's good reputation, reviews and benefits

Leopalace21 is highly regarded for its convenience and cost-effectiveness, including "furnished and home appliances included," "low initial costs," and "no guarantor required." As it has nationwide operations, it is easy to find a property when moving to a new place due to a job transfer or further education, and the fact that you can complete the contract online is also popular. In addition, there is a 24-hour support system, and many reviews say that it is very reassuring for single people and women living alone. It can be said that this rental style is suitable for people who value convenience.

Here we will introduce Leopalace's good reputation and benefits.

Furniture and appliances included for easy moving

Leopalace properties come equipped with a refrigerator, washing machine, TV, microwave, bed, and more, so you can start living there from the first day you move in. Since you don't have to buy appliances every time you move, you can significantly reduce not only the cost but also the hassle of preparation.

More and more people are searching for "furnished" properties, which are particularly suitable for sudden moves such as moving to a new school or transferring for work. Since you can move in with the bare minimum of belongings, you can start your new life lightly.

Low initial cost and convenient for short-term use

As many reviews say, "Leopalace's initial costs are low," and many of the properties do not require a deposit, key money, or brokerage fee, which is a major benefit of reducing the cost burden when moving in. In addition, they also offer short-term contracts and monthly plans, making them popular as temporary housing for a few months or as a base for job hunting or business trips.

Even on short-term contracts, furniture and appliances are provided, making it a highly cost-effective option.

No guarantor required, relatively easy to pass screening

Many properties at Leopalace do not require a guarantor, and the screening hurdles are relatively low. This offers a chance to those who are at a disadvantage in normal rental screening, such as those who have just changed jobs, freelancers, and students. Another reassuring point is that by using a guarantor company, you can sign a contract without causing any trouble to your family or relatives.

Even if you are unsure about moving in, this property is worth considering as you can expect flexible accommodation.

Available online anywhere in the country

One of the attractions of Leopalace is the nationwide availability of properties and the online contract support. Even if you are moving from a long distance, you can view and sign a contract without visiting the site, so you can smoothly decide on a room even in situations where time is limited, such as when starting work, going to school, or transferring.

You can check availability and make reservations from the official website, and the convenience is especially popular with people living in rural areas. You can prepare for your new life without leaving your home.

There is a management system in place, including 24-hour support.

Leopalace manages all properties centrally and has a 24-hour call center. They have a system in place where you can get advice even at night or on holidays about water leaks, lost keys, noise issues, etc., so it's safe for women and people living alone for the first time. Some people have also commented that they are impressed by the speed and courtesy of the response.

This is a reliable feature for those who value the ability to respond when problems occur.

Leopalace is recommended for these people

Leopalace is a rental style that is especially recommended for people with specific needs, as it comes with furniture and appliances, has low initial costs, and does not require a guarantor.

It is ideal for those who don't have much time before moving, those who are looking for a short stay, those who are living alone for the first time and want to keep costs and preparations down, etc. In addition, it is highly rated for its flexibility in accommodating students, foreigners, and freelancers who find it difficult to find a guarantor. You can choose a rental property that suits your lifestyle.

People who are in a hurry to move or wish to stay for a short period of time

Leopalace has many properties that are "ready for immediate occupancy," making it perfect for people who are in a hurry to move. Since furniture and appliances are provided, you don't need to bring much luggage, making it ideal for short-term stays such as when transferring for work, suddenly being transferred, or job hunting.

Many users considering short-term stays choose this service for stays of around one month to six months, and there are many monthly plans available. The process is simple and there is a wide range of online support, so you can rest assured that you will be able to secure a place to live even if you are short on time.

People who want to start living alone without buying furniture or appliances

Leopalace's furnished apartments are a big attraction for people who are starting to live alone. The apartments come equipped with all the essentials for daily life, such as a refrigerator, microwave, washing machine, bed, and lighting, so you can significantly reduce your initial costs.

It is highly convenient for those who are about to enter university or enter the workforce, or for those who have a lifestyle that involves frequent moves, and since there is less luggage, moving is smoother. It is ideal for those who want to start living right away without any preparation.

People who find it difficult to provide a guarantor

A guarantor is required for normal rental contracts, but Leopalace has many properties that do not require a guarantor, and in many cases it is possible to sign a contract by using a guarantee company. This is a very reassuring option for people who cannot rely on family, foreigners, freelancers, and those who have just started work and are worried about their creditworthiness.

The screening process is relatively flexible, so it is also used by people who are worried about rental property screening, and its advantage is that it is less influenced by social background.

Leopalace is not suitable for these people

While Leopalace offers convenience and cost, it is not suitable for everyone.

In particular, there are cases where it is not suitable for those who want a quiet living environment, those who want a stable long-term residence, and those who place importance on response in the event of a problem. There are many reviews online about "Leopalace noise" and "slow response," and there are also complaints about the comfort of living and the support system.

It is important to choose carefully based on your lifestyle and values. Here we will explain the characteristics of people who are not suited to living in Leopalace.

Noise-sensitive people who want a quiet environment

The main disadvantages of Leopalace are noise issues such as "thin walls" and "noises leaking through the walls." In particular, in wooden or lightweight steel-framed properties, the sounds of your neighbors' daily lives, conversations, showers, etc. tend to echo, which can be a big stressor for people who are sensitive to noise.

If you are looking for a quiet environment, it is wise to choose a property with good soundproofing.

People looking for a high-value property to live in for the long term

Leopalace offers many services that are specialized for short-term stays and single people, so it may not be as cost-effective for long-term living. Although it is convenient because it comes with furniture and appliances, the rent may seem expensive compared to other rental properties with similar conditions.

If you plan to live in the property for a long time, you need to carefully consider the rent, renewal costs, and durability of the facilities.

People who value response and troubleshooting

There are a certain number of complaints about Leopalace, such as "the management company's response is poor" and "they respond slowly when there are problems." The staff's response varies depending on the region and the person in charge, so you cannot expect a uniformly high level of response nationwide. There are also complaints that they respond slowly to equipment breakdowns and resident problems, which may be a cause for concern for those who value responsiveness. It may not be a good fit for those who value peace of mind and stability.

Frequently Asked Questions about Leopalace

Regarding Leopalace 21, many people feel uneasy before signing a contract or after moving in, and there are many searches online for words such as "noise," "moving out costs," and "poor construction."

Here, we will provide easy-to-understand answers to frequently asked questions about Leopalace, along with specific information. By knowing this in advance, you will be able to choose a home that you will not regret.

Is it possible to deal with noise pollution at Leopalace?

Leopalace has a reputation for having thin walls, and many people complain that they are bothered by noise from daily life and their neighbors' conversations.

Countermeasures include installing soundproof curtains and joint mats, sticking sound-absorbing sheets on the walls, etc. However, fundamental improvements are difficult to make due to structural issues, and these can be a source of stress, especially for people who are sensitive to noise.

When choosing a property, it is effective to choose one that is at least steel-framed, or to request a room that does not have an upper or lower floor.

How much does it cost to move out of Leopalace?

Leopalace's moving-out costs mainly consist of "cleaning fees," which are often set as a fixed amount in advance at the time of signing the contract.

Generally speaking, the average price for a 1K apartment is around 15,000 to 30,000 yen. However, if there is dirt or damage caused intentionally or accidentally, you may be charged a restoration fee.

You may be concerned about avoiding trouble or unexpected bills, so be sure to check the terms of the contract before moving in.

Is it safe for a woman living alone to live there?

Many Leopalace properties are designed with security in mind, with some buildings equipped with automatic locks and surveillance cameras.

However, since facilities vary depending on the building, it is important for women living alone to choose a property that prioritizes security, such as a corner room on the second floor or higher, or in a location with a lot of foot traffic. For those who want a sense of security, it is also important to consider the environment around the property and inspect it before signing a contract.

Have the problematic construction defects been improved?

The problem of poor construction of parting walls, which came to light in 2018, became a major social issue, and Leopalace21 received a corrective order from the government and has been taking action.

According to official announcements, many of the affected properties have already been renovated, but some are still undergoing renovation. It is recommended that you check the information before moving in to see if the property you are considering is an affected property and to check for any safety concerns.

What makes us different from other companies?

Leopalace offers features such as "furnished with furniture and appliances," "low initial costs," and "no guarantor required," and is advantageous for short-term contracts compared to general rental properties and other companies' weekly apartments. On the other hand, opinions are divided on issues such as noise, quality of facilities, and management.

Other companies' general apartment and condominium rentals may have higher initial costs, but the living environment and building quality may be high. There are also "share houses" that offer the advantage of including furniture and appliances and keeping initial costs down.

It's important to gather information and decide whether it matches your priorities.

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summary

Leopalace is a very convenient rental style for busy modern people, with furniture and appliances included, keeping initial costs down, and a wide range of properties available nationwide. It is especially suitable for short-term stays, sudden moves, and starting to live alone, and is highly rated by people who value cost and convenience.

On the other hand, there have also been reports of drawbacks related to noise and facilities, such as "thin walls" and "slow Leonet," so it may not be suitable for those looking for quietness and comfort.

The key to choosing a rental property you won't regret is to properly understand Leopalace's reputation, determine whether it is a property that suits you, and then choose carefully.

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